Landmark Health

Customer Service Appointment Scheduler

Job Locations US-CA-Huntington Beach
Posted Date 1 month ago(9/17/2021 9:27 AM)
Category
Outreach
Type
Regular Full-Time
Job ID
2021-5598
Remote Classification
Virtual Hybrid

Overview

Do you want to make a difference in Healthcare?

 

Landmark Health was created to transform how healthcare is delivered to the most medically vulnerable members in our community.  Our medical group provides home-based medical care to our patients, many of whom can get lost navigating the overwhelming healthcare system.

 

Our program is primarily offered to eligible patients at no cost, as an addition to their existing healthcare plan. The priority of our clinical teams is to spend quality time with our patients, giving them the respect, compassion and care they deserve.

 

Our business model is finding success throughout the country and now we are the nation’s largest risk-based in-home medical group. We have one of the highest patient satisfaction rates in the Healthcare industry.

Responsibilities

WE ARE GROWING!

 

As an Customer Service Appointment Scheduler you hold a pivotal position in the organization by being the patient’s first point of contact. With a consultative, compassionate approach, you will reach out to patients introducing them to Landmark Health and our unique program. 

 

A successful Customer Service Appointment Scheduler will emulate qualities:

  • A dynamic and engaging personality with active listening skills
  • A positive, can-do attitude
  • Desire to reach bonus metrics
  • Attention to detail
  • Ability to multi task
  • Passionate about helping people
  • Be a team player that enjoys a fun and competitive environment

Responsibilities:

  • Make outbound calls to patients and answer inbound calls
  • Schedule patients for their first visit
  • Perform special projects as needed

Qualifications

  • Bachelor’s degree or equivalent experience preferred
  • Experience with inside sales & customer service
  • Bilingual candidate (preferred, but not required)

Outreach careers at Landmark enjoy the following benefits:

 

  • An employee centric company
  • Excellent compensation including a robust bonus program
  • Market-leading Healthcare benefits
  • 401(k) and Paid Time Off (PTO)

 

COME JOIN OUR TEAM! www.landmarkhealth.org

Working at Landmark: https://www.youtube.com/watch?v=KRtuKmsRbDA

Company Statement

We are now part of Optum and the United Health Group family of businesses, backed by the resources of a global health organization working to help people live healthier lives and to help make the health system work better for everyone.
 
As part of our hiring process, upon accepting an offer, candidates will be required to complete a 9-panel drug test. Due to our partnership with the Medicare Advantage program, our drug testing policies are consistent with Federal law.
 
Please be aware that Landmark Health does not solicit money or offer payment for job applications, nor do we ask candidates to email or submit any personal information over unsecured channels.

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