Landmark Health

Associate Director of Behavioral Health - West or Central

Job Locations US-Remote
Posted Date 3 days ago(7/31/2020 12:12 PM)
Medical Management
Regular Full-Time
Job ID


The Behavioral Health Associate Director (BH-AD) provides operational support and clinical guidance to Behavioral Health Advance Practice Providers (BH-APPs) within their assigned Landmark markets.  This position is responsible for promoting the quality of behavioral health at Landmark Health through regular consultation with BH-APPs, ride a-longs and review of documentation. 


  • Assist Chief Behavioral Health Officer and Executive Director of Behavioral Health and Social Work with strategy, process development, and implementation of the Behavioral Health program and corporate initiatives.
  • Assist with monitoring the implementation of standards for Behavioral Health practice, including measuring productivity, quality standards, and outcomes
  • Participate in the development and delivery of monthly All Behavioral Health call meeting content
  • Review BH-APP documentation and address any quality of care issues
  • Respond to requests for consultation by BH-APPs from assigned Landmark markets
  • Assist with development and delivery of in-service trainings for the Behavioral Health team as well as orientation and education of a BH-APP on an individual basis as needed
  • Review and monitor referrals tasked and accepted by BH-APPs to ensure an equitable workload; and provide feedback to market leadership when concerns are identified
  • Participate in the resolution of conflicts involving BH-APPs from assigned Landmark markets
  • Meet and confer periodically via telephone or in person, with market leadership regarding local BH-APP needs
  • Attend and participate in contracted health plan IDT, Clinical Operations, Joint Operation Committees and other operational meetings as requested/required
  • Participate in interviewing, hiring, evaluating and disciplining of BH-APP staff for assigned Landmark markets
  • Participate in the development of policies, procedures and guidance documents for Behavioral Health staff
  • Travel to markets in assigned region at least on a semi-annual basis, or as needed
  • May provide interim coverage for BH-APPs in assigned markets, as needed



  • NP or PA currently licensed to practice in Psychiatry without restriction in the state of practice and has met or exceeded all the credentialing requirements of a provider within the provider panel
  • Maintains Professional Licensure, DEA and relevant board certifications
  • Psychiatric CAQ certified (PA) or eligible, PMHNP certification required (NP)
  • Current in the knowledge of Psychiatric practice, utilization management, quality management, managed care principals and new clinical developments and technologies
  • Has proven experience in leading teams of mid-level providers in delivering high quality, cost effective care
  • Ability to analyze staffing needs sufficient to care for the patient panel
  • Experience in coaching members of the health care team to provide excellent care or, if needed, determine deficiencies in care and formulate a plan for improvement and/or corrective action



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