Landmark Health

Community Health Advocate

Job Locations US-MA-Westborough
Posted Date 2 months ago(5/27/2020 4:56 PM)
Clinical Delivery Field
Per Diem
Job ID


The Community Health Advocate role is responsible for increasing patient engagement through direct member outreach in the community, including in hospitals, sub-acute facilities, long-term care settings, and door to door canvassing of eligible patients.


  • Identify innovative strategies to enroll patients into the Landmark Health program.
  • Develop the relationship between Landmark and hospital personnel, patients, physicians, community organizations, retirement communities, assisted living, primary care, and skilled nursing facilities
  • Coordinate meetings with community providers, home health providers, facility discharge planners, and health plan case managers; including preparation and delivery of presentations on Landmark’s services.
  • Uses critical thinking skills to create outreach strategies that are designed to maximize patient awareness and registration into Landmark’s program.
  • Leverage reporting and dashboards to prioritize telephonic and field-based outreach to members
  • Successfully meet and/or exceed engagement monthly targets


  • 2+ years of related experience in a sales, direct marketing or customer service capacity. Prior experience in healthcare preferred.
  • Bachelor’s Degree required.
  • Ability to work in an entrepreneurial environment with minimal supervision
  • Achievement mindset: ability to consistently hit sales targets.
  • Ability to multi-task and work in a dynamic environment
  • Exceptional communication and project management skills.
  • Proficient in the use of Microsoft office Word, Excel and PowerPoint.
  • Proven success with time management and territory organizational skills


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