Director, Clinical Call Center Operations
*Relocation Assistance is Available
Who We Are:
Landmark Health is a high growth entrepreneurial organization committed to improving healthcare for patients with the most serious and complex medical needs in their homes, wherever they reside and whenever they need it.
In this key, high profile role, the Director, Clinical Call Center Operations will have operational accountability for Landmark’s inbound clinical call center (Landmark First). The Landmark First team is a central pillar of Landmark’s 24/7 clinical model, aiming to provide a world-class patient experience while supporting our field teams with after-hours and administrative support. The Landmark First team is a critical building block for Landmark’s scalability and enhanced telemedicine offerings. The Director will be responsible for helping set Landmark First strategic direction, overseeing operations and improving systems and processes. This position reports to the Vice President, Implementation & Operations.
What you'll be doing:
What we're looking for:
What Makes this a Great Opportunity?