Landmark Health

  • Healthcare Operations Manager

    Job Locations US-Remote
    Posted Date 2 months ago(2 months ago)
    Category
    Operations
    Type
    Regular Full-Time
    Job ID
    2018-2376
  • Overview

    Healthcare Operations Manager

     

     

    Who We Are:

    Landmark Health is a high growth entrepreneurial organization committed to improving healthcare for patients with the most serious and complex medical needs in their homes, wherever they reside and whenever they need it.

    Landmark is built upon the core belief that a physician-led, patient-centric, and contextually relevant intervention plan is the key to driving meaningful impact to patient care. Turning this vision into reality requires exceptional people who share our unwavering commitment to the patients we serve.

     

    Do you want to make a difference in people’s lives?

     

    Join us today!

     

    Visit our website: www.landmarkhealth.org

    Responsibilities

    Position Overview:

     

    The Healthcare Operations Manager will be a critical member of the central Operations team, supporting Regional Presidents and Central Operations Leadership by translating business questions through operational analysis into high-quality implementation plans and initiatives.  This role will have a focus on specific areas of expertise that will support national initiatives, potential examples include a focus on engagement, scheduling, reporting, office operations, skilled nursing facility (SNF) roll-outs etc. The role will report directly to the Senior Operations Manager, with a strong dotted line to the Vice President of Operations & Implementation.

     

    What you'll be doing:

    • Drive company-wide operational strategy by developing a comprehensive understanding of daily operations, data gathering, and identifying operational roadblocks and process gaps and other opportunities for improvement.
    • Work with senior leaders to problem-solve and lead the implementation of the solutions.
    • Serve as a project lead for critical operational initiatives: creating materials, conducting various operational analyses, managing timelines and coordinating across cross-functional teams to drive outcomes
    • Work with IT team to analyze and define business drivers for report creation
    • Create and improve operational workflows, processes and training materials
    • Serve as a liaison between the national operations team and the regional markets, helping facilitate communication of priorities, progress and gaps

    Qualifications

    What we're looking for:

    • BA/BS degree or equivalent practical experience
    • 3-5 years of experience working in a fast-paced business environment with a strong analytical bent (preferably finance, consulting or an operational role within a healthcare context)
    • Experience working in a rapidly growing company or division with geographically dispersed business units is a plus
    • Experience working with cross-functional teams and influencing without authority
    • Experience in healthcare preferred but not required for the right candidate
    • Proven track record demonstrating leadership skills, critical thinking, proactive operational excellence, and problem solving
    • Excellent communication and interpersonal skills, with the ability to be personable yet persistent
    • Excellent analytical, Excel modeling, and presentation skills required

     

    What Makes this a Great Opportunity? 

    • Incredible career growth opportunity within a rapidly expanding, financially stable company!
    • Apply and stretch your operations, analysis, and project management skills in a company that is patient and employee focused!
    • Highly Competitive Compensation Package, including base salary and performance bonus!
    • Great benefits package including 401k with company match, Medical, Dental, Vision, Generous Paid Time Off plan!
    • Expense Reimbursement for Child and Elder Care, Education, and certification fees!
    • Landmark has received the Modern Healthcare Best Places to Work award two years in a row.
    • Much More!

     

    Landmark Health, LLC is an Equal Employment Opportunity/Affirmative Action employer.

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