Due to Landmark’s rapid national growth, we’re adding to our IT team. In this key, newly created role, the Help Desk Support / Technical Service Engineer will be responsible for installation/setup of individual laptops and tablet hardware. S/he would also be an initial point of contact for technical support calls received by phone, e-mail or other methods. This includes installing, diagnosing, repairing, maintaining, and upgrading laptop/desktop/tablet hardware and other IT equipment to ensure optimal performance. The successful candidate must provide quality support to end users with high degree of customer satisfaction, technical knowledge and timeliness either by resolving the issue or by delegating and coordinating efforts with other staff members. Find solutions and /or workarounds for issues found by end users and make informed decisions to help resolve their issues.
This role is instrumental in helping Landmark provide quality patient care to all patient members.
What you’ll be doing:
What we’re looking for:
What Makes this a Great Opportunity?
Landmark Health, LLC is an Equal Employment Opportunity/Affirmative Action employer.