Who We Are:
Landmark Health is a high growth, entrepreneurial organization committed to improving healthcare for patients with the most serious and complex medical needs in their homes, wherever they reside and whenever they need it.
The Telephonic IT Support Analyst will be responsible for setup / imaging of individual laptops and tablet hardware. This position would also be an initial point of contact for technical support calls received by phone, email, or other method. This includes diagnosing and troubleshooting issues with Windows operating systems, applications both local and web-based, mobile device, and VOIP issues. Primary method of support will be by phone and remote tools. Provide quality support to end users with high degree of customer satisfaction, technical knowledge and timeliness either by resolving the issue or by delegating and coordinating efforts with other staff members. Find solutions and/or workarounds for issues found by end users and make intelligent decisions to help resolve their issues.
What you’ll be doing:
Landmark Health, LLC is an Equal Employment Opportunity/Affirmative Action employer.