Landmark Health was created to transform how healthcare is delivered to the most medically vulnerable members in our community. Our medical group provides home-based medical care to chronically ill patients, many of whom are frail, elderly and ill-equipped to navigate our overwhelming healthcare system.
Because many of our patients are frail and elderly, we deliver care primarily in the comfort of their home. Our Program is also offered to eligible patients . We are not a fee-for-service practice; we benefit economically only if we deliver high-quality patient outcomes and satisfaction. As a result, our clinical teams can spend quality-time caring for a smaller number of patients, giving all patients the space, respect, compassion and care they deserve.
Our model is finding success throughout the country; we are now the nation’s largest risk-based, in-home medical group, with operations in six markets and four states across the country.
At Landmark, our interdisciplinary teams collaboratively manage our complex patient panels. These teams are led by Physicians, Nurse Practitioners, and Physician Assistants, with supporting care provided by RN Nurse Care Managers, Social Workers, Pharmacists, Behavioral Health and other employed team members.
Help Desk Support (Part Time)
Due to Landmark’s rapid national growth, we’re adding to our IT team. In this key, newly created role, the Help Desk Support / Technical Service Engineer will be responsible for installation/setup of individual laptops and tablet hardware. S/he would also be an initial point of contact for technical support calls received by phone, e-mail or other methods. This includes installing, diagnosing, repairing, maintaining, and upgrading laptop/desktop/tablet hardware and other IT equipment to ensure optimal performance. The successful candidate must provide quality support to end users with high degree of customer satisfaction, technical knowledge and timeliness either by resolving the issue or by delegating and coordinating efforts with other staff members. Find solutions and /or workarounds for issues found by end users and make informed decisions to help resolve their issues.
This role is instrumental in helping Landmark provide quality patient care to all patient members.
What you’ll be doing:
What we’re looking for:
What Makes this a Great Opportunity?
Landmark Health, LLC is an Equal Employment Opportunity/Affirmative Action employer.