Landmark Health

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Executive Director of Operations - Healthcare

Executive Director of Operations - Healthcare

Job Locations 
US-CA-San Diego
Executive Admin
Regular Full-Time
Posted Date 
Job ID 

More information about this job


Who Are We?

Landmark Health is a high growth, transformational organization committed to improving healthcare for patients with the most serious and complex medical needs wherever they reside and whenever they need care.

We are built upon the core belief that a physician-led, patient-centric, and relevant intervention plan is the key to driving meaningful impact in patient care. Our clinical model is transformative – it represents a landmark in the evolution of our nation’s healthcare system.

Turning this vision into reality requires exceptional people who share our unwavering commitment to the patients we serve.

We continue to grow and expand into new cities.   We are currently searching for an Executive Director to lead our new San Diego market.


Executive Director of Operations - Healthcare



Position Summary:


In this high-profile role, the Executive Director of Operations will oversee operations in Landmark's San Diego market, working to ensure high quality patient care, excellence in client relations and meeting of all financial, operational, and quality metrics.


What you and your team will be doing:


  • Oversee the delivery of high quality patient care and assign clinical resources to meet operational needs
  • Partner with regional leadership to manage health plan clients and deliver value.
  • Assign clinical resources to meet stakeholders’ expectations—health plans, members, family members and Landmark colleagues
  • Promote the Landmark program in the local provider and health plan community, to foster growth of existing programs and develop new health plan relationships.
  • Work with clinical and operational leadership to set and monitor utilization goals, operational and quality metrics and identify opportunities for process improvements and revenue growth.
  • Direct oversight of non-provider interdisciplinary team: nurse care managers, social workers, nutritionists, pharmacists, and care management assistants, including oversight of adherence to NCQA case management standards.
  • Coach, mentor, and counsel mid-level clinical managers/supervisors/leads to meet expected performance levels
  • Work with Landmark providers, community based physicians, and other ancillary providers in the community to resolve issues and improve clinical programs
  • Provide leadership to plan and execute adjustments to the clinical delivery model and operations to meet changing needs
  • Participate with senior management on special projects/initiatives


What we're looking for:


  • Bachelor’s Degree in healthcare related field or business administration preferred, Masters level a plus
  • 5+ years of operational /administrative and management experience preferably in health care or managed care settings.
  • Strong leadership and collaborative people management skills
  • Hands-on, coach-player, not afraid to roll up their sleeves
  • Strong P&L experience.
  • Ability to communicate effectively at all levels inside and outside the organization
  • Proficient in MS Office including Word, Excel, PowerPoint and Outlook Calendar
  • Excellent project management skills
  • Experience in a start-up company or early stage division health care environment is a plus
  • Experience leading various disciplines and levels of clinical professionals is a plus 


What Makes this a Great Opportunity?

  • Apply your healthcare operations, leadership, and management experience in a collaborative, team environment with a company that is patient focused!
  • Highly Competitive Compensation Package!
  • Unlimited opportunity to grow within the company and to work with our CEO and senior management team to deliver second to none patient care!
  • Work with a rapidly growing, financially stable company with a highly motivated and successful support team!
  • Great benefits package including 401k with company match, Medical, Dental, Vision, Generous Paid Time Off Plan!
  • Expense Reimbursement for Child and Elder Care, Education, Licensing and Credentialing!
  • and Much More! 




Landmark Health, LLC is an Equal Employment Opportunity/Affirmative Action employer.

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